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InfoComm Dedicates New Education Center

Last week, InfoComm International® staff and the InfoComm Board of Directors gathered in Fairfax, Va., to formally dedicate the association's new training facility to retiring Executive Director and CEO Randal A. Lemke, Ph.D. (pictured, right). "It is the feeling of the InfoComm Board of Directors that a room that is so extraordinary needs a name that reflects its greatness. And who has done more to train, certify and foster volunteerism in the industry than our own Randy Lemke?" said InfoComm President Greg Jeffreys (left). "Therefore it is my sincere pleasure to welcome you to the Dr. Randal A. Lemke Center for Professional Development."

See photos from the dedication.

Get a Load of Our New Website!

InfoComm this week launched a new and improved association website, re-imagined with your unique needs in mind. The new infocomm.org was designed to be user-centric, with intuitive menus and faceted navigation in areas such as our Training Catalog, Events and Resources pages, which allow you to find information tailored to your corner of the AV industry. And what better way to find the nearest InfoComm show or regional office than our new clickable map? The site's responsiveness makes for an optimal viewing experience on any device, so give it a test drive today, and let us know what you think.

Client Surveys: Closing the Loop, Maintaining the Relationship

By Bradley A. Malone, PMP

What do you mean you don't survey customers after the project's finished? Did you say you do survey them but don't really read their responses? Then you're missing a valuable opportunity to do more than just learn what they think of you. A robust system of surveying clients can make your AV company stronger in every aspect of the business — from sales to service. Here's why. (Plus, bonus sample questions!)

Meeting AV Takes Cues From Theater, Broadcast, Science

By Dan Daley, Special to InfoComm International

Hotels and other venues are beginning to enjoy a resurgence of meetings, conferences and other events, but clients don't want pre-recession AV for their presentations. Pipes and drapes don't cut it anymore. Try video mapping and line arrays. "You can get far more out of video mapping than you ever could from a static set," says one AV professional. Read what else today's meeting planners are looking for.

Impressions of GovComm 2012

Having had their fill of Thanksgiving turkey, government technology managers and AV professionals converged on the Walter E. Washington Convention Center in Washington, D.C., for GovComm 2012, held in association with Government Video Expo, the Enterprise Architecture Conference, and the Government Information and Analytics Summit. Any guesses how many times "fiscal cliff" was mentioned? Here's one person's perspective on the successful event.

More News from InfoComm

 New Membership Levels Go Into Effect Jan. 1

As of Jan. 1, 2013, InfoComm will have two membership levels: Members and Affiliates. In conjunction with the change, InfoComm members will enjoy enhanced and simplified membership for all their employees. Members get four free online education products, discounted CTS® exams, discounts on all education, free networking events, access to our trade shows around the world, and much more. Read the new membership levels FAQs.

If you're not already a member, join now.

 Do You Fear What I Fear?

Holidays should be a time of joy. But at the InfoComm All Voices Blog, the holidays are tinged with anxiety. Government Relations Director Betsy Jaffe explains why.

 Your Company Can Make a Difference for Veterans

Embrace the holiday spirit by helping U.S. veterans start careers in the AV industry. Your company can sponsor scholarships for veterans to take part in AV Heroes, InfoComm University™'s six-week program that ends with the CTS exam. Explore sponsorship opportunities with Patrick Giambalvo, 1.800.659.7469.

Special thanks to Attero Tech, the newest AV Heroes sponsor.

 InfoComm Standards Development Goes West

InfoComm's Audio Systems Spectral Balance Task Group travelled to Northern California to continue work on the pending standard. Volunteers and staff took a tour of Meyer Sound, Fox Theater, Freight and Salvage Coffeehouse, and TRI Studios. See photos of them at work.

 British AV Firms Merge

U.K. audiovisual companies AVM and Impact announced they merged their operations. AVM Impact will be the U.K.'s largest provider of audiovisual and videoconferencing solutions, according to a statement. "AVM Impact will benefit customers by combining each company's strengths and by taking advantage of economies of scale that have not yet been seen in the U.K. audiovisual market," said Edward Cook (pictured), CEO of AVM Impact. "We trust that all customers will enjoy the resulting and unparalleled pool of both offsite and onsite AV service engineers and benefit from the merged entity's superior purchasing power. AVM's existing customers will gain access to Impact's market-leading facilities management software solutions while Impact's existing customers will gain access to AVM's True Collaboration meeting-space solutions and AVM's creative services for digital signage."

AVM Impact will be headquartered in Sunbury, Middlesex, with additional offices throughout the U.K.

 Pre-Reg Now for Networked AV Systems in Sunny Florida

Reserve your seat for Networked AV Systems, Jan. 14-16 in Orlando, Fla. The course will help you understand key concepts in AV/IT including:

• When and why you need to segment AV equipment on a VLAN

• The capabilities of remote monitoring and management

Call 1.800.659.7469 and talk to Megan Hershey about the fully-refundable $50 pre-registration. Can't make it to Florida? The course will be offered in Fairfax, Va., in February.

 January Roundtable at the Capital Grille in Charlotte

Join us for the first Roundtable of 2013 at the Capital Grille in Charlotte, N.C., on Jan. 17. Make face-to-face connections with AV professionals and voice your opinions during an open-floor discussion. Save your spot.

 Give the Gift of Confidence

In 2013, give your clients the gift of confidence in your competency, experience and professional service: Let them know they're in the hands of a Certified Technology Specialist™. Tested and trusted, the CTS credentials are the only ANSI-accredited certifications in the AV industry. Create a customized plan for your company by calling your regional representative today, 1.800.659.7469.

 InfoComm U’s New Year’s Cleaning

Starting in January, InfoComm University is making room for new programs and products to keep you abreast of our changing industry. That means we're retiring current tests for RU credits from the InfoComm Store. But don't worry: You will still be able to earn free RUs almost every week next year through InfoComm webinars. Stay tuned for new tests in the coming months.

 My iQ: the Best Way to Enjoy AV-iQ

Get expanded access to AV-iQ's newest online resources. Sign up for breaking news and product updates from your favorite pro-AV manufacturers and receive the latest press releases, documents and videos. Get exclusive permission to AV-iQ's industry news channel, event calendar, and upload your product modeling to the BIM library. Sign up now.

 What are Your Career Goals for 2013?

InfoComm is seeking experienced speakers for its 2013 Regional Roundtable and webinar series. Get involved with the AV industry, share your experience with colleagues and enhance your resume. Present on project management, sales, leadership skills, marketing, business development or any other topic you think would be of interest to your industry peers. Apply now.

 Upcoming Webinars

• Take the Mystique and Fear Out of Your Decisions
  Dec. 19, 2012
  Register

• Asia Regional Webinar: Beyond HDMI — HDBaseT and Its Implications on AV Systems
  Dec. 20, 2012
  Register

• U.K. Webinar Series: Perspectives on Digital Video Technology
  Jan. 9, 2013
  Register

Integrated Systems Europe 2013
Jan. 29-31, 2013
Amsterdam

Networked AV Systems
Feb. 5-7, 2013
Fairfax, Va.

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• Designer

• General Knowledge

• Installer

• Virtual Classroom

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• Trade Shows & Conferences

• Webinars

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