Customer Service and Questions
If you need some one-on-one help, InfoComm International’s Customer Service Team is here to assist you.
Whether you need to renew your CTS, sign up for a class, retrieve your password, check your membership status, or any other situation — we will get you the answers you need.
Now, how can we help you today?
Call us: +1.703.273.7200 or 1.800.659.7469, Monday-Friday, 9:00 a.m.-5:00 p.m. ET
Email us: firstname.lastname@example.org
Here are the members of our team you could speak with when you contact us:
Matt Bercot, CTS®
Customer Service Representative
Fun fact: Matt is an avid sports fan!
Customer Service Manager
Fun fact: John has been playing drums and percussion in a variety of professional music groups since the 5th grade.
Fun fact: In college, she was an active member of Sigma Kappa Sorority.
Debbie Sausville, CTS®
Senior Account Manager
Fun fact: She was Miss Virginia in 1975 and competed in the Miss USA pageant in 1976. Debbie has also been a volunteer speaker and victim advocate for Mothers Against Drunk Driving since 2005.
Asia and Oceania
Europe, Middle East and Africa
Regional Director, UK and Ireland
Regional Office, UK and Ireland
Godwin Demicoli, CTS
Regional Director, Europe
Regional Office, Europe
Senior Director of Development, Asia-Pacific Region
Regional Office, Oceania, Middle East & Africa