Taking the Exam
7. Appointments for taking the exam can only be made with Pearson VUE Testing after approval and notification from InfoComm to you. The earlier you apply, the earlier you can be approved and make an appointment to obtain the date, time, and professional testing center location of your choice.
8. All requests for accommodations related to the Americans with Disabilities Act (or international equivalent) must be forwarded to the InfoComm Certification Office to be attached to your application. There are two forms required: Request for InfoComm Exam Special Accommodations, and Healthcare Documentation of Disability Related Needs. Both are found in this Candidate Handbook as Appendix C and D. InfoComm requires at least 45 days advance notice for special accommodations.
9. You must submit all name and contact changes to the InfoComm Certification Office, which will then notify Pearson VUE of the changes.
10. The InfoComm CTS-D exam is multiple choice and is administered in a computer-based testing (CBT) format at established Pearson VUE professional testing centers worldwide. Locations of testing centers are found at www.pearsonvue.com/infocomm.
11. You are required to bring two forms of valid ID, one of which must be a government issued photo ID with signature (driver’s license, government ID or passport), with you to the testing center. (See On the Day of the Exam.). For testing center identification purposes, candidate must bring both a valid government issued ID and a secondary ID that has a matching signature to the name on the government ID. Note: The first and last name on the ID must match exactly the name submitted in your application. Also first name, last name, and signature must match on both forms of identification.
12. You will be asked to provide a digital signature and have your digital photo taken at the testing center as a part of the security process.
13. A score report is provided at the testing center upon completion of the exam. No results are provided over the phone. A sample "CTS-D Pass" score report is provided as Appendix H in the CTS-D Candidate Handbook. A sample "CTS-D Fail" score report is provided as Appendix I in this handbook. As appropriate, a certificate, pin, and other information will be sent via mail.