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Mitchell Hershkowitz is the national practice manager for consulting services at Dimension Data Americas, a global IT solutions and services provider that helps clients plan, build, support and manage their network and IT infrastructures. Dimension Data specializes in networking, converged communications, security, operating environments, storage and contact center technologies. It offers its clients an Adoption Management Program (AMP) as part of their advanced communications solutions or as a stand-alone offering for existing deployments.