Jerilyn Snider, CTS

Jerilyn Snider, CTS, is the Manager of the Audio Visual Solutions Group at bkm Total Office.  As such, she is responsible for the development and growth of bkm’s audiovisual business, including the integration of technology into collaborative environments. Snider built this group based on InfoComm’s best practices and has insisted that all new members of the group hold CTS certifications. 

Snider came to bkm with a diverse background in the AV industry. She has experience in sales, design, project management and customer support. Snider holds a Master’s Degree in Educational Technology, and she was instrumental in the early integration of computers in the classroom.  Snider subsequently became one of the first Certified Distance Learner Instructors.  She used this training to help schools install and use videoconferencing in education.  During this time she also taught Educational Technology at West Chester University.

In 1998, Snider joined PictureTel to help their newly formed Integration Services with documentation and training.  In 2006 she joined Telaid in their AV Division.  There, Snider worked first as a project manager for key clients, including Citigroup, Smith Barney and Morgan Stanley. She was responsible for day to day customer contact and the planning and execution of all related projects.  She eventually assumed the role of AV Education Support Specialist for the company and its customers.  In this capacity, she was integral in Telaid becoming an AIA Registered Provider and was responsible for educating architects about the AV world for CE credits. While at Telaid, Snider earned her CTS and began serving on InfoComm certification committees. Snider left Telaid to form the new Audio Visual Solutions Group at bkm.  During the last two years she has also joined the Certification Item Writing and Renewal Committees at InfoComm.  She wrote and published an article for Sound & Communication on her work with architects and she was a Super Tuesday speaker at InfoComm 08.  Snider continually looks for new ways to serve the industry and further the causes of education and certification.

"For me, teaching is like gardening. I love to plant the seeds and watch the garden grow. I believe strongly in active learning. All of my classes involve student participation, small and large group activities and student led presentations. I love the moment when I see the student feel confident that they can do it. They leave the class with a new skill that they are eager to apply in their own work."