Monday, March 4, 2013

6:30 p.m.-8:30 p.m.

Opening Reception at NYLO Hotel

Tuesday, March 5, 2013

7:30 a.m.-8:30 a.m.

Breakfast

8:30 a.m.-9:00 a.m

Opening Remarks, Dave Labuskes, CEO and Executive Director, InfoComm International

9:00 a.m.-10:30 a.m.

Jim Feldman
Shift Happens!® Thriving On Change
Shift Happens!® In this age of global incoherence, personal and business innovation is more important than ever. The time to be a creative problem solver — for yourself & your company — is now. In this presentation, Jim Feldman will walk you through a path to not only manage change, but also create it. He will change your focus from just the process to results and shift your thinking from linear problem solving to creative problem solving. Jim uses easy-to-use tips and techniques to guide you to be corporate heros by showing how to accomplish more in less time. Some call it time management; we call it being fiscally practical. It's time to make a change; it's time to make Shift Happen!

10:30 a.m.-11:00 a.m.

Allen Weidman, Sustainability Officer, InfoComm International
Sustainable Events — Oxymoron or Your Future?
Are event planners, meeting managers and CVBs asking for sustainable live events? Are they looking for measureable sustainability outcomes? Has sustainability become part of your client's selection criteria? A global perspective on these and other scary business questions along with a brief update on all things sustainable. Have hope, there is light at the end of the sustainability tunnel (and it's not Al Gore with a flashlight).

11:00 a.m.-11:15 a.m.

Morning Break

11:15 a.m.-12:15 p.m.

Michael Grendon, Partner, CFO Insights LLC
Value — The Eye of the Beholder
This presenation will help middle-market business owners examine the business as if they were a buyer. Using a macro approach, entrepreneurs will learn to think like a buyer, while making strategic and tactical decisions, and develop action plans to increase business valuation.

12:15 p.m.-1:30 p.m.

Networking Luncheon

1:30 p.m.-2:30 p.m.

Legal Issues Presentation
Forrest Rhodes, Partner, Foulston Siefkin LLP

2:30 p.m.-3:00 p.m.

InfoComm Update and Afternoon Break

3:00 p.m.-4:30 p.m.

Lisa Orrell, CPC: The Generations Relations Expert
The Show Must Go On: How to Make Effective Recruitment & Retention of Your Multigenerational Workforce Take Center Stage
In this 90-minute info-packed presentation, you will obtain unique insights into the cross-generational, unique, talent pool all employers now face. And Lisa will share effective strategies to improve the recruitment and retention of your much-needed current, and future, workforce.

You will learn:

• Startling new workforce fast facts & trends all employers need to know
• An overview of differences between Millennials, Gen X, Gen Jones & Boomers and how knowing these differences impact your recruitment & retention of them
• New research that explains what Millennials really want and value most from Employers & Leadership
• Solid strategies for more effective recruitment & retention across the generations in your industry
• How to overcome some of the key challenges you personally face with employee engagement
• Tips on successful succession planning for your company's future growth

4:30 p.m.-5:00 p.m.

Jim Feldman
What Have We Learned?

6:30 p.m.-9:00 p.m.

Dinner Event

Wednesday, March 6, 2013

7:30 a.m.-8:30 a.m.

Breakfast

8:30 a.m.-9:00 a.m.

Betsy Jaffe, Public Relations Director, InfoComm International
Update on InfoComm Government Affairs

9:00 a.m.-10:15 a.m.

Micah Solomon
HIGH-TECH, HIGH-TOUCH CUSTOMER SERVICE WORKSHOP: Inspire timeless loyalty in the demanding new world of online and offline commerce
If you need to know why your old ways of doing things are falling flat — and what you need to do to turn things around — High-Tech, High-Touch Customer Service lays it out for you and provides step-by-step solutions for building sustainable, profitable customer loyalty among today's digitally connected customers. You'll find out here precisely how to serve today's new breed of customers-in a way that brings you true loyalty and an enhanced bottom line now that the world of commerce has changed.

10:15 a.m.-10:30 a.m.

Morning Break

10:30 a.m.-11:45 a.m.

Micah Solomon
HIGH-TECH, HIGH-TOUCH CUSTOMER SERVICE WORKSHOP continued

11:45 a.m.-12:00 p.m.

Duffy Wilbert, SVP Member Services, InfoComm International
Closing Remarks

Name

Company

Title

Steve Alford

Alford Media Services, Inc.

President

Steve Barr

Audio Visual Factory

President

Johanne Belanger

AVW-TELAV Audio Visual Services

President

Chris Brown

Stage Right

Director of Sales and Marketing

Chris Curtis

GoVision

President/Owner

Bob Daniels

BlueWater Technologies

VP, Operations

Ike Eckstein

Visual Word Systems, Inc.

President

Matt Emerson

CEAVCO Audio Visual Co., Inc.

Executive Vice President

Evan Goldschlag

Videocam, Inc.

CEO

Donald Guzauckas, Jr.

HB Group, Inc.

General Manager

Steve Halling

AVFX, Inc.

President

Kevin Jost

J&S Audio Visual

Vice President

Todd Jost

J&S Audio Visual

Vice President

Michael Karp

Pulse Staging and Events

President/CEO

Oliver Knaus

Mediaco

Business Development Director

Jim Koziol

PLS Staging

Owner

Bob Leon

Colortone Audio Visual Staging and Rental

President

Cal McCarthy

SW Audio Visual

Owner

Ryan McLaughlin

Advanced Staging Productions

General Manager

Mark Miller

Markey’s Rental & Staging

President

Jim Muse

Muse Presentation Technologies

CEO/Owner

Tim Piper

ProStage, Inc.

President

Mike Postupak

Perspectav

Owner

Rusty Ranney

Live Technologies

CEO/Owner

Joel Rollins

Everett Hall Associates

General Manager

Ken Sanders

Freeman

President

Jay Sclafani

Multi Image Group

President of Technical Services

Robert Sclafani

Multi Image Group

President

Nick Smith

AV Concepts

President/Owner

Tom Stimson

The Stimson Group

Owner/President

Scott Stredronsky

Stage Right

Executive Vice President

Elliot Szabo

Griffin Entertainment

Owner

Wayne Vincent

MVP International

Managing Director

John Watts

AVI-SPL

Vice President

Steve Welsh

IPG

Managing Partner

Steve Wildemann

Advanced Staging Productions

President

Evan Williams

Riverview Systems

CEO/Owner

Michael Wright

Michael Andrews

Owner